PUBLIC OFFER
on the conclusion of a sales contract for goods on the Internet
Approved by: VLAD BYKOV CLOTHING LINE CO. L.L.C
Version dated: 09.02.2026 г.
1. GENERAL PROVISIONS AND KEY TERMS
1.1. This Public Offer (hereinafter – the "Offer", "Public Offer") is an official offer by VLAD BYKOV to conclude a contract for the sale of goods using the Website (hereinafter – the "Site", "Website") under the terms set forth in this Offer.
1.2. The use of the Site and the placement of Orders implies full and unconditional acceptance of the terms of this Offer.
1.3. Terms used in the Offer:
Buyer – any individual or legal entity that has placed an Order through the Site.
Consumer-Buyer – an individual that has placed an Order through the Site, purchasing Goods for personal, family, household, and other needs not related to business activities.
Order – the selection of goods by the Buyer on the Site and the properly completed and submitted by the Buyer form, containing information about the purchased Goods, chosen delivery and payment methods, sent to the Seller using the Site, or otherwise using data from the Site.
Goods – footwear, bags, clothing, accessories, and other items presented for sale on the Site.
Delivery – the process of transferring the Goods to the Buyer via a delivery service, postal operator, or by other means.
Personal Data – information allowing the identification of the Buyer, including name, surname, contact details, delivery address, and other data.
Sales Contract – a sales contract concluded by the Buyer's acceptance of the Offer.
Site – the Internet site located at: https://vladbykov.ae/ru-ru, the rights to which belong to the seller VLAD BYKOV.
1.4. This Offer is public and publicly available. The Buyer's acceptance of the Offer means the conclusion of a sales contract between the Seller and the Buyer.
2. SUBJECT OF THE CONTRACT
2.1. The Seller transfers and sells Goods at the prices presented on the Seller's Site, and the Buyer pays for and accepts the Goods in accordance with the terms of this Offer.
2.2. The Buyer has the opportunity to order the creation of Goods upon an individual request, which implies an individual order with unique characteristics, according to individual sizes, drawings, sketches (individually defined Goods, personalized Goods). The price of such Goods, as well as the production and delivery terms, are provided by the Seller following consultation with the Buyer.
2.3. Title to the Goods passes to the Buyer at the moment of acceptance of the Goods by the Buyer and payment by the Buyer of the full cost of the accepted Goods. The risk of accidental loss or damage to the Goods passes to the Buyer from the moment of acceptance of the Goods by the Buyer.
3. ORDER AND ACCEPTANCE
3.1. To place an Order, the Buyer must select Goods on the Site, specify parameters: color, size, etc. (if applicable to the Goods) and click the "Buy" button. If necessary, the Buyer may first add Goods to the cart and then click "Buy". After this, the Buyer is redirected to another page of the Website to place the Order, where it is necessary to enter data and perform actions to complete its placement. After performing these actions, the Seller contacts the Buyer to confirm or reject the Order.
3.2. The Buyer is responsible for the correct selection of size, model, color, and other parameters when placing the Order. By placing an order, the Buyer confirms that they have familiarized themselves with the characteristics, description of the Goods, and the terms of this Offer.
3.3. The Seller has the right at any time and at its discretion to refuse to accept an Order, including, but not limited to, cases where:
- The Buyer has provided incorrect, incomplete, or fraudulent information;
- There is an error in the price or description of the Goods on the Site;
- The selected Goods are currently unavailable for Order.
3.4. If the Seller cannot accept the Order, it will contact the Buyer at the specified email address or telephone number within 5 (five) business days from the date of the Order.
3.5. Placing an Order by telephone is allowed, provided that the Buyer provides all information necessary for placing the Order: analogous to the form on the Site.
4. AVAILABILITY OF GOODS
4.1. The Seller makes all reasonable efforts to ensure that the prices and other information about the Goods displayed on the Site are accurate and up-to-date. However, the placement of any Goods on the Site does not mean, guarantee, or confirm that such Goods will be available for purchase at the time the Buyer places the Order.
4.2. The Seller has the right at any time and without prior notice to make changes to the information about the Goods posted on the Site, including, but not limited to, information about prices, description, or availability of Goods. Such changes do not affect the price, availability, or description of Goods for which the Buyer has received order confirmation from the Seller.
5. GIFTS / PURCHASE FOR THIRD PARTIES
5.1. The Buyer has the right to purchase Goods as a Gift and/or for third parties for other purposes, and to specify other data: delivery address, recipient, contact details.
5.2. By placing an Order as a Gift and/or for third parties for other purposes, the Buyer confirms that they have the right to provide the Seller with the personal data of the Gift recipient.
The Buyer is responsible for providing the recipient's personal data in accordance with applicable personal data protection laws.
The Seller reserves the right to reject an Order if there is reason to believe that the Buyer does not have the proper authority to provide us with third-party information, including, but not limited to, the recipient's first and last name, contact details, or delivery address.
5.3. The Seller organizes the delivery of Goods to the recipient, relying on the information provided by the Buyer when placing the Order.
6. PRICE AND PAYMENT
6.1. Prices for Goods are indicated on the Site and confirmed on the Order placement page, in the Order confirmation, as well as in the electronic invoice, or other document sent after purchase.
The Seller reserves the right to change prices for Goods at any time; however, the price of a Good cannot be changed after the Buyer receives Order confirmation from the Seller.
6.2. The Seller draws attention to the fact that prices for Goods purchased through the Site may vary depending on the local market and applicable customs duties.
Prices include value-added tax (VAT) unless explicitly stated otherwise. Other taxes and duties – where applicable – are not included in the price and are calculated based on the Order value and country of delivery. Such amounts are indicated on the Order placement page (if possible to calculate immediately), in the Order confirmation, in the electronic invoice, or other document sent after purchase.
Delivery costs may apply to the Order and are indicated on the Order placement page.
6.3. Payment can be made using a bank card, e-wallet, bank transfer, or any other method not prohibited by law.
Payment is made in the currency specified in the Order before its shipment.
The Seller draws attention to the fact that the bank or card issuer may charge additional fees, for which the Seller is not responsible.
6.4. The Seller reserves the right to verify the identity of the cardholder by requesting appropriate supporting documents.
7. DELIVERY OF GOODS
7.1. The Seller organizes the delivery of Goods to the Buyer under the terms established in this Offer. To deliver goods to the location specified by the Buyer, the Seller has the right to use the services of third parties. Goods are delivered to the location specified by the Buyer when placing the Order, subject to full payment of the cost of the Goods and delivery.
7.2. In addition to delivery costs (where applicable), Orders with delivery may be subject to customs duties and charges, taxes/local VAT, the amount of which depends on the value of the Goods and cannot be calculated in advance by the Seller. The Seller is not responsible for these payments. The delivery service will notify the Buyer of the amounts payable, payment procedure, and other formalities required by local law at the time of delivery of the Goods.
7.3. The delivery time of the Goods to the Buyer consists of the Order processing time and the delivery time. Estimated delivery times are provided by the Seller at the Order confirmation stage. The final terms of receipt of the Goods by the Buyer depend on the address and region of delivery, the work of a specific delivery service, and are not regulated by the Seller.
The Seller draws attention to the fact that the delivery time of Goods depends, among other things, on customs clearance, as well as on the issuance by the Chamber of Commerce and Industry of a Certificate of Origin or Declaration of Origin confirming the country of origin of the Goods (if applicable).
The Seller is not responsible for possible delays in delivery due to unforeseen circumstances that occurred through no fault of the Seller and could not have been foreseen. When Goods are delivered by a delivery service, the specific delivery time is agreed directly with the representative of the delivery service. If the representative of the delivery service and/or the Seller fails to contact the Buyer using the provided contacts within 3 (three) business days, the Order may be cancelled and returned to the Seller.
7.4. The moment of transfer of title to the Goods to the Buyer is the moment of transfer of the Goods, confirmed by signing the shipping documents, subject to full payment for the Goods and delivery costs. From the moment of receipt of the Goods, the Buyer is responsible for their safety and the risk of loss or damage.
7.5. Upon receipt of the Goods, the Buyer due to carefully inspect the packaging of the Goods and the Goods themselves for compliance with quantity, parameters, presence or absence of defects. If there are defects in the packaging or Goods, or if the Goods do not match the quantity or parameters, the Buyer must draw up an appropriate report together with the representative of the delivery service. By accepting the Goods and signing the shipping documents without comments, the Buyer confirms the absence of defects in the Goods, and the absence of discrepancies in quantity and parameters, and loses the right to make claims to the Seller in this regard.
8. RETURN OR EXCHANGE OF GOODS. GOODS OF INADEQUATE QUALITY
8.1. The Buyer has the right to file a claim regarding Goods of inadequate quality. The period for filing a claim is 3 (three) calendar days from the moment of receipt of the Goods.
8.2. Goods of inadequate quality are Goods that have defects and cannot perform their functional qualities. Differences in shades of the color palette of the Goods from those stated in the description on the Site, as well as color variations due to the natural characteristics of leather and/or other materials, are not considered a malfunction, non-functionality, or a defect of the Goods.
8.3. If the delivered Goods turn out to be of inadequate quality due to a manufacturing defect or damage during transportation, the Buyer has the right to exchange it for an analogous Goods of proper quality, subject to its availability from the Seller. If an analogous Goods of proper quality is not available, the Buyer may return the Goods of inadequate quality and receive a refund, or wait until the Seller has the necessary goods in stock and receive an exchange.
If Goods of inadequate quality can be repaired, provided that the functions and appearance of the Goods will not be lost, the Seller carries out the repair of the Goods at its own expense and returns it to the Buyer upon completion.
A refund is provided by issuing the Buyer "store credit" (this is a sum credited to the Buyer's account in the store, which can be used exclusively for future purchases within the same retail network or website).
A direct refund to the Buyer's account and/or bank card is made only upon the Buyer's request and if an exchange of the Goods is impossible. The refund is processed within 30 (thirty) days from the date of approval of the refund request.
8.4. The following Goods, including those of proper quality, are not subject to return or exchange:
- Sealed Goods not suitable for return for health and hygiene protection reasons (including, but not limited to, personal hygiene items, underwear, swimwear, socks, lingerie, hosiery, sleep masks, face masks, candles, etc.) if they were opened after delivery and/or the hygiene seal is missing;
- Perfume and cosmetic Goods;
- Accessories, wearable items of the "couture" class (handmade), items made of exotic leather and/or fabric;
- Items made of precious metals, with precious stones, made of precious metals with inserts of semi-precious and synthetic stones, cut precious stones;
- Goods created to individual order (with unique characteristics, according to individual sizes, drawings, sketches), if they are of proper quality (individually defined Goods, personalized Goods).
8.5. A change in the Buyer's preferences or body parameters is not grounds for the return and/or exchange of Goods.
8.6. Procedure for the Buyer to file a claim:
- Take photos and video footage of: the discovered defect, the general appearance of the Goods, the condition of the packaging, and the order number. The photos and video display due to the date and time they were taken;
- Carefully pack the Goods (with all components and the full set of accessories specified in the product documentation) in the Seller's branded packaging, and prepare documents confirming the fact and conditions of purchase of the said Goods;
- Prepare and send to the Seller an application for the return or exchange of the Goods, or submit a request through the form on the Site (if provided). The application/request must include documents confirming the fact and conditions of purchase of the Goods, as well as the photo and video evidence.
This procedure is mandatory. Failure to comply with this procedure results in the loss of the right to return or exchange the Goods.
8.7. The Goods must be returned by the Buyer to the Seller exclusively through a delivery service. Return of the Goods by other means is not permitted. Failure to comply with this rule results in the loss of the right to return or exchange the Goods. The Buyer independently bears all risks associated with non-compliance with the Goods return procedure.
After receiving the Goods, the Seller conducts an inspection of the preservation of the presentation and consumer properties of the Goods, as well as the nature of the defect. If necessary, the Seller has the right to arrange for a check of the Goods. The procedure for refund or exchange of the Goods is suspended for the duration of the specified check.
The refund or exchange of the Goods occurs after the specified check and confirmation that the Goods is of inadequate quality, or, in case the check as appointed, after receiving the check report confirming that the Goods is of the check quality.
The return of the Goods is at the Buyer's expense. When returning Goods of inadequate quality, the cost of the Goods is refunded to the Buyer. The cost of delivery of the Goods and the cost of return shipping are not compensated. Indirect losses, lost profits, and moral damages are not subject to compensation.
9. CUSTOMER SUPPORT
9.1. The Seller provides customer support on issues related to the use of the Site, placement of Orders, tracking of Goods delivery, their availability, registration and login processes, as well as any other issues related to the use of the Site and/or Goods.
9.2. You can obtain information through the feedback form on the Site, by providing information: name, phone number, how to contact, indication of Country. After submitting a request, a specialist will contact you for consultation.
In addition to the feedback form, other forms of contact are available:
- via email: couturiervladbykov@gmail.com
- by postal address: Emaar Square Building 3, Downtown Dubai, Emirate of Dubai, Dubai.
10. PERSONAL DATA
10.1. By placing an Order through the Site, the Buyer provides personal data.
10.2. Personal data is used by the Seller to process Orders, organize delivery of Goods, informational and advertising mailings (with consent), as well as for other limited purposes. The collection and processing of personal data is carried out in accordance with the terms of the Privacy Policy posted on the Site. By providing personal data, the Buyer expresses consent to their use for the above purposes.
11. INTELLECTUAL PROPERTY
11.1. The Site and its content are protected by intellectual property rights.
11.2. All copyrights, trademarks and other intellectual property rights, and other similar rights at all times belong to the Seller and/or its licensors.
11.3. The use of any intellectual property objects belonging to the Seller and/or licensor without prior written consent is not allowed.
12. APPLICABLE LAW AND JURISDICTION
12.1. The relationships between the Seller and the Buyer are governed by the laws of the Emirate of Dubai and the federal laws of the UAE.
12.2. All disputes arising will be resolved by the parties through negotiations. If no agreement is reached, disputes are subject to resolution in the courts of Dubai.
