Last updated: 7 October 2026

VLAD BYKOV delivers orders from Dubai, United Arab Emirates, to selected international destinations.

Order Processing

Orders are prepared for dispatch after payment has been received and the product is ready for delivery.

Products available from stock may be dispatched after order processing and verification.

Pre-order, made-to-order, personalised and bespoke products require additional production time.

Estimated production or preparation times may be communicated on the product page, during consultation or in the order confirmation.

Delivery Times

Delivery times vary depending on:

• —destination;
• —selected courier;
• —customs procedures;
• —local import requirements;
• —product category;
• —documentation requirements.

Any delivery timeframe provided by VLAD BYKOV is an estimate unless expressly confirmed otherwise in writing.

Shipping Charges

Shipping charges are calculated or communicated separately where applicable.

The cost of shipping may depend on destination, parcel dimensions, value, product type and courier requirements.

International Duties and Taxes

Orders delivered outside the United Arab Emirates may be subject to customs duties, import taxes, local VAT, brokerage fees or other governmental charges.

Unless expressly stated otherwise, these charges are not included in the purchase price or shipping charge and are payable by the recipient.

VLAD BYKOV does not determine the amount of foreign customs duties or taxes.

Customs Clearance

The recipient is responsible for cooperating with the courier and relevant customs authorities where information, identification, payment or documentation is required for import clearance.

Failure to provide requested information or pay applicable import charges may result in delay, storage, return or other additional charges.

Exotic Leather Products

Certain products containing crocodile leather or other regulated materials may require additional export or import documentation.

Delivery availability depends on the rules applicable to the destination country and the relevant customs and regulatory authorities.

Additional processing time may be required.

VLAD BYKOV may decline or modify a delivery arrangement where shipment of a particular material to the destination cannot legally or reasonably be completed.

Delivery Delays

Customs inspections, import procedures, courier disruptions, government action, weather events and other circumstances outside the reasonable control of VLAD BYKOV may affect delivery times.

Where a delay occurs, VLAD BYKOV will provide reasonable assistance with available tracking and shipment information.

Nothing in this section limits mandatory consumer rights arising where a qualifying delivery delay gives rise to a statutory remedy. UAE digital-commerce legislation expressly provides a remedy in certain cases where delay makes the purchased goods or services unusable for their intended purpose.

Delivery Address

The customer is responsible for providing accurate and complete delivery information.

Please contact us immediately if an address correction is required.

Once a shipment has been dispatched, an address change may not be possible.

Failed Delivery

Where a delivery cannot be completed because the recipient:

• —provided an incorrect or incomplete address;
• —was unavailable;
• —failed to respond to the courier;
• —refused to complete required customs formalities;
• —failed to pay applicable import charges,

the parcel may be held or returned.

Additional shipping, storage, customs or return costs resulting from such circumstances may be charged to the customer where permitted by applicable law.

Inspection on Delivery

We recommend inspecting the package and product promptly following delivery.

Where visible transportation damage is present, please photograph the packaging and product and contact us as soon as reasonably possible.

Contact

For shipping assistance:

Email: concierge@vladbykovbrand.com
Telephone: +971 58 546 4188